Facar srl In compliance with the law, it applies the following guarantees:
- The LEGAL GUARANTEE OF CONFORMITY, provided for in article 132 of the Consumer Code, lasting 24 MONTHS. This guarantee is due only to Consumers identified pursuant to art. 3 of the Consumer Code, to which reference is made.
- The GUARANTEE FOR VICES, provided for by article 1495 of the Civil Code, for a period of 12 MONTHS. This guarantee is for all professional operators, ie those end users with a VAT number (partnerships or corporations, sole proprietorships, craft businesses, freelancers, etc.) who use the product for professional purposes and who purchase the product with tax bill.
The company considers its products reviewed to be of high quality standard.
The Facar guarantee procedure begins with the request by the customer through the use and compilation of the modules specifically provided for. If you need to request a product warranty click here.
Acceptance criteria for returns
The company has compiled some criteria for the management of the guarantee and defined the technical characteristics in which the used products to be returned are often found